Digital transformation is a popular phrase that we have all heard and happens when a company uses technology to radically change the way it runs its departments or the practice of doing business with its customers and partners. When we talk about digital transformation, it is all about change. The process, on the other hand, is merely a digitization, a technology upgrade or a digital enablement if it is just the legacy workflows being replaced with no change, improvement or efficiency gain.
With digital transformation consulting (DTC), it is commonly about determining the cost effective and advanced methods of achieving business goals through using innovations in different technology stacks. Assignments require both management and technical skills with an ability to work in collaborative teams. It is why we emphasize the following statement in our homepage:
As management consultants, we help our clients set the right goals; and as technology consultants, we show them how to reach those goals. We love rolling up our sleeves and working alongside our clients to create and implement successful business solutions.
Upper management support (leaderships, boards, etc.) is also very critical for the success of digital transformations. IT managers can’t govern these initiatives alone. To us, it is like a flying bird where both wings should be flapped in a harmony. Technology chosen is one wing while executive level backing behind these projects has to be the other wing. If there is only one, the progression would be off diagonal.
Along with extensive understanding of digital economy and significant experience with digital transformation, we at Digiant Group have been helping our customers deliver better services and business processes. Examples of recent related assignments that we have successfully completed last year are:
|Providing C-level advisory services to the executive teams|
|Crafting custom BI solutions (by using Microsoft technologies)|
|Adding e-commerce capabilities along with native mobile apps|
|Building corporate intranets and extranets from scratch|
|Evaluating and implementing ITSM solutions (via Atlassian tools)|
|Design of web and SMS based appointment systems (via Twilio)|
|Online marketing initiatives (through MailChimp and Hootsuite)|
|Upgrade of legacy CRM systems to newer Microsoft alternatives|
|Implementing Identity Management solutions (Active Directory)|
|Redesigned the entire customer support with wikis and chats|
|Migration of all databases from local servers to Azure platform|
|Better resource allocations (improved backup recovery policies)|
|Better vendor and TPA management (standardized procurements, SLAs and warranties)|
All these projects and several other similar efforts sound thrilling, and they can definitely improve the ways businesses are carried on. However, at the same time, improper and untimely adoption of them may disrupt organizations. Companies have to carefully progress the path towards digital transformation with a strategy to minimize its challenges and to leverage its strengths.
If you are ready to jump, we are here to help!